Privacy Policy

Last updated: August 01st, 2024

Introduction

At Charm Media, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or communicate with us. By using our website, you consent to the practices described in this policy.

Information We Collect

We may collect personal information from you in various ways, including when you:

– Fill out a contact form

– Interact with our website or services

The types of personal information we may collect include:

– Name

– Email address

– Phone number

– Company name

– Any other information you provide to us

How We Use Your Information

We may use the information we collect from you for the following purposes:

– To respond to your inquiries and provide customer support

– To send you periodic emails regarding your order or other products and services

– To improve our website and services based on your feedback

– To send you promotional materials and updates about our services, if you have opted to receive them

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

– To comply with legal obligations, respond to subpoenas, or protect our rights, property, or safety, or that of others.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

Types of Cookies We Use:

– Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled in our systems.

– Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

– Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.

You can choose to have your computer warn you each time a cookie is being sent or to turn off all cookies. You can do this through your browser settings. However, if you disable cookies, some features of our website may not function properly.

Security of Your Information

We take the security of your personal information seriously and implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

For Users in Canada

If you are a resident of Canada, you are protected under the Personal Information Protection and Electronic Documents Act (PIPEDA). This law grants you the following rights:

– Access: You have the right to request access to the personal information we hold about you.

– Correction: You can request corrections to any inaccuracies in your personal information.

– Withdrawal of Consent: You have the right to withdraw your consent for the processing of your personal information at any time, subject to legal or contractual restrictions.

For Users Worldwide

For users outside of Canada, your rights regarding personal information may vary based on local laws and regulations. However, many jurisdictions provide similar rights, including:

– Right to Access: You can request access to the personal information we hold about you.

– Right to Rectification: You have the right to request corrections to any inaccuracies in your personal information.

– Right to Erasure: In certain circumstances, you may request the deletion of your personal information.

– Right to Restrict Processing: You may have the right to request that we restrict the processing of your personal information under specific conditions.

– Right to Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section of this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

We are committed to ensuring that your rights are respected and that your personal information is handled in compliance with the relevant legal frameworks. If you have any concerns about how we handle your personal information, please do not hesitate to reach out to us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy

As a user of our services, you have certain rights regarding your personal information, which vary depending on your location.

Charm Media

Address:  5455 de Gaspe Ave, Suite 710, Montreal, Quebec, H2T 3B3.

Email: business@charmmedia.net